Publications

Sarrico, Cláudia, P. Teixeira, V. Rocha, and M.F. Cardoso. “Subject Mix And Productivity In Portuguese Universities”. European Journal Of Operational Research 197. European Journal Of Operational Research (2009): 287-295. doi:10.1016/j.ejor.2008.06.003.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Measuring And Comparing The Performance Of Portuguese Secondary Schools: A Confrontation Between Metric And Practice Benchmarking”. International Journal Of Productivity And Performance Management 58. International Journal Of Productivity And Performance Management (2009): 767-786.

Sarrico, Cláudia. “An Introduction To Data Envelopment Analysis: A Tool For Performance Measurement”. Journal Of The Operational Research Society 56. Journal Of The Operational Research Society (2005): 751-752.

Sarrico, Cláudia. “Polqual €“ Measuring Service Quality In Police Traffic Services”. International Journal Of Quality And Service Sciences 5. International Journal Of Quality And Service Sciences (2013): 275-289. doi:10.1108/IJQSS-12-2012-0024.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Student Satisfaction With Portuguese Higher Education Institutions: The View Of Different Types Of Students”. Tertiary Education And Management 20. Tertiary Education And Management (2014): 165-178.

Sarrico, Cláudia. “The Expansion Of Doctoral Education And The Changing Nature And Purpose Of The Doctorate”. Higher Education. Higher Education (2022). doi:10.1007/s10734-022-00946-1.

Sarrico, Cláudia, V. Rocha, P. Teixeira, and M.F. Cardoso. “Assessing Quality And Evaluating Performance In Higher Education: Worlds Apart Or Complementary Views?”. Minerva 48. Minerva (2010): 35-54. doi:10.1007/s11024-010-9142-2.

Sarrico, Cláudia, Maria João e Ma Rosa, and I.P. Coelho. “The Performance Of Portuguese Secondary Schools: An Exploratory Study”. Quality Assurance In Education 18. Quality Assurance In Education (2010): 286-303.

Sarrico, Cláudia. “Trust In Portuguese Public Authorities” (2006). doi:10.2753/pin1099-9922080106.

Sarrico, Cláudia, and Carthage Smith. “Challenges And New Demands On The Academic Research Workforce”. In Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Paris: OECD Publishing, 2021. doi:https://doi.org/10.1787/72f6f879-en.

Sarrico, Cláudia. “On Performance In Higher Education: Towards Performance Governance”. Tertiary Education And Management 16. Tertiary Education And Management (2010): 145-158.

Sarrico, Cláudia. “Data Envelopment Analysis: A Comprehensive Text With Models, Applications, References And Dea-Solver Software”. Journal Of The Operational Research Society 52. Journal Of The Operational Research Society (2001): 1408-1409.

Sarrico, Cláudia. “Benchmarking Higher-Education System Performance: A Look At Learning And Teaching”. In Assessing Quality In Postsecondary Education: International Perspectives. Assessing Quality In Postsecondary Education: International Perspectives. Kingston: McGill-Queen’s University Press, 2018.

Sarrico, Cláudia. “Operations Management: Policy, Practice And Performance Improvement”. Journal Of The Operational Research Society 54. Journal Of The Operational Research Society (2003): 1118-1120.

Sarrico, Cláudia, and A.A. Alves. “Academic Staff Quality In Higher Education: An Empirical Analysis Of Portuguese Public Administration Education”. Higher Education 71. Higher Education (2016): 143-162.

Saraiva, P, A. Tadeu, J. Orey, and Maria João e Ma Rosa. “Product Certification And Portugal's Construction Industry Goal Is To Improve Competitive Position In European Union”. Quality Progress 32. Quality Progress (1999): 107-114.

Saraiva, P, Maria João e Ma Rosa, and J.L. D'Orey. “Applying An Excellence Model To Schools”. Quality Progress 36. Quality Progress (2003): 46-51.

Santos, Sandra, F L Viana, Iolanda Ribeiro, G Prieto, Sara Brandão, and Irene Cadime. “Development Of Listening Comprehension Tests With Narrative And Expository Texts For Portuguese Students”. The Spanish Journal Of Psychology 18, no. E5. The Spanish Journal Of Psychology (2015): 1-7. doi:10.1017/sjp.2015.7.

Santos, Sandra, Carla Freire, Iris Barbosa, Hugo Figueiredo, and Manuel João Costa. “Assessing Transversal Competencies For The Future Of Graduate Work: An Adaptation Of The Multiple Mini-Interviews Method.”. In 13Th Annual International Conference Of Education, Research And Innovation. 13Th Annual International Conference Of Education, Research And Innovation. Seville, Spain: ICERI, 2020.

Santos, Ana Isabel, Carlos Miguel Ferreira, Sandro Serpa, and Maria José Sá. “What Is An Internship Report? Contributions To The Construction Of Its Meaning ”. Journal Of Education And E-Learning Research 7, no. 1. Journal Of Education And E-Learning Research (2020): 1-6. doi:10.20448/journal.509.2020.71.1.6.

Santos, Sandra, Margarida Lucas, and Pedro Bem-haja. “Bridging The Digital Gap: Tell Us What You Need”. International Conferences Ict, Society And Human Beings 2022, Web Based Communities And Social Media 2022 And E-Health 2022. International Conferences Ict, Society And Human Beings 2022, Web Based Communities And Social Media 2022 And E-Health 2022. Lisboa: International Association for Development of the Information Society, 2022.

Santos, Sandra, Irene Cadime, F L Viana, G Prieto, Séli Chaves-Sousa, AG Spinillo, and Iolanda Ribeiro. “An Application Of The Rasch Model To Reading Comprehension Measurement”. Psicologia: Reflexão E Crítica 29, no. 38. Psicologia: Reflexão E Crítica (2016): 1-19. doi:10.1186/s41155-016-0044-6.

Santos, Sandra, Iolanda Ribeiro, and F L Viana. “Compreensão Da Leitura: Avaliação E Intervenção”. In Iii Jornadas De Psicologia Da Universidade De Aveiro. Iii Jornadas De Psicologia Da Universidade De Aveiro. Aveiro: Universidade de Aveiro, 2013.

Santos, Sandra, Iris Barbosa, Carla Freire, Hugo Figueiredo, and Manuel João Costa. “The Multiple Mini-Interviews As A Method To Assess Transversal Competencies For The Graduate Job Market: A Pilot Study”. In 13Th Annual International Conference Of Education, Research And Innovation. 13Th Annual International Conference Of Education, Research And Innovation. Seville, Spain: ICERI, 2020.

Santos, Ana Isabel, Carlos Miguel Ferreira, Maria José Sá, and Sandro Serpa. “Reading On Paper And Scrolling Text On A Screen In Academic Learning”. Academic Journal Of Interdisciplinary Studies 8, no. 3. Academic Journal Of Interdisciplinary Studies (2019): 135-143.