Publications

Sarrico, Cláudia. “Strategic Enrolment Management” (2008). doi:10.1787/hemp-v20-art7-en.

Sarrico, Cláudia, and R.G. Dyson. “Using Dea For Planning In Uk Universities - An Institutional Perspective”. Journal Of The Operational Research Society 51. Journal Of The Operational Research Society (2000): 789-800.

Sarrico, Cláudia, and Margarida M Pinheiro. “The Characteristics Of Portuguese Management Academics And Their Fit With Teaching Accreditation Standards”. Management Decision 53. Management Decision (2015): 533–552. doi:10.1108/md-10-2013-0524.

Sarrico, Cláudia. “The Expansion Of Doctoral Education And The Changing Nature And Purpose Of The Doctorate”. Higher Education. Higher Education (2022). doi:10.1007/s10734-022-00946-1.

Sarrico, Cláudia, P. Teixeira, V. Rocha, and M.F. Cardoso. “Subject Mix And Productivity In Portuguese Universities”. European Journal Of Operational Research 197. European Journal Of Operational Research (2009): 287-295. doi:10.1016/j.ejor.2008.06.003.

Sarrico, Cláudia. “An Introduction To Data Envelopment Analysis: A Tool For Performance Measurement”. Journal Of The Operational Research Society 56. Journal Of The Operational Research Society (2005): 751-752.

Sarrico, Cláudia. “Polqual €“ Measuring Service Quality In Police Traffic Services”. International Journal Of Quality And Service Sciences 5. International Journal Of Quality And Service Sciences (2013): 275-289. doi:10.1108/IJQSS-12-2012-0024.

Sarrico, Cláudia, and Carthage Smith. “Challenges And New Demands On The Academic Research Workforce”. In Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Paris: OECD Publishing, 2021. doi:https://doi.org/10.1787/72f6f879-en.

Sarrico, Cláudia, V. Rocha, P. Teixeira, and M.F. Cardoso. “Assessing Quality And Evaluating Performance In Higher Education: Worlds Apart Or Complementary Views?”. Minerva 48. Minerva (2010): 35-54. doi:10.1007/s11024-010-9142-2.

Sarrico, Cláudia. “Trust In Portuguese Public Authorities” (2006). doi:10.2753/pin1099-9922080106.

Sarrico, Cláudia. “Benchmarking Higher-Education System Performance: A Look At Learning And Teaching”. In Assessing Quality In Postsecondary Education: International Perspectives. Assessing Quality In Postsecondary Education: International Perspectives. Kingston: McGill-Queen’s University Press, 2018.

Sarrico, Cláudia. “On Performance In Higher Education: Towards Performance Governance”. Tertiary Education And Management 16. Tertiary Education And Management (2010): 145-158.

Sarrico, Cláudia. “Data Envelopment Analysis: A Comprehensive Text With Models, Applications, References And Dea-Solver Software”. Journal Of The Operational Research Society 52. Journal Of The Operational Research Society (2001): 1408-1409.

Sarrico, Cláudia, and Maria João e Ma Rosa. “School Performance Management Practices And School Achievement”. International Journal Of Productivity And Performance Management 61. International Journal Of Productivity And Performance Management (2012): 272-289.

Sarrico, Cláudia, A. Mcqueen, and S. Samuelson. State Of Higher Education 2015-16. Paris: OECD Higher Education Programme (IMHE), 2017.

Sarrico, Cláudia, and Ana Godonoga. “Higher Education System Rankings And Benchmarking”. In Research Handbook On University Rankings: Theory, Methodology, Influence And Impact, 197-209. Research Handbook On University Rankings: Theory, Methodology, Influence And Impact. Cheltenham: Edward Elgar, 2021. doi: https://doi.org/10.4337/9781788974981.00025.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Measuring And Comparing The Performance Of Portuguese Secondary Schools: A Confrontation Between Metric And Practice Benchmarking”. International Journal Of Productivity And Performance Management 58. International Journal Of Productivity And Performance Management (2009): 767-786.

Sarrico, Cláudia. “Operations Management: Policy, Practice And Performance Improvement”. Journal Of The Operational Research Society 54. Journal Of The Operational Research Society (2003): 1118-1120.

Sarrico, Cláudia, and A.A. Alves. “Academic Staff Quality In Higher Education: An Empirical Analysis Of Portuguese Public Administration Education”. Higher Education 71. Higher Education (2016): 143-162.

Sarrico, Cláudia. “Conclusion”, 2012. doi:10.1057/9781137284297.0019.

Sarrico, Cláudia, S.M. Hogan, R.G. Dyson, and A.D. Athanassopoulos. “Data Envelopment Analysis And University Selection”. Journal Of The Operational Research Society 48. Journal Of The Operational Research Society (1997): 1163-1177.

Sarrico, Cláudia, Maria João Rosa, and Teresa Carvalho. “Introduction To The Research Handbook On Managing Academics”. In Research Handbook On Academic Careers And Managing Academics, 480. C. S. Sarrico, M. J. Rosa, T. Carvalho. Research Handbook On Academic Careers And Managing Academics. Edward Elgar Publishing Limited, 2022. https://www.e-elgar.com/shop/gbp/research-handbook-on-academic-careers-and-managing-academics-9781839102622.html.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Student Satisfaction With Portuguese Higher Education Institutions: The View Of Different Types Of Students”. Tertiary Education And Management 20. Tertiary Education And Management (2014): 165-178.

Sarrico, Cláudia. “Quality Management, Performance Measurement And Indicators In Higher Education Institutions: Between Burden, Inspiration And Innovation”. Quality In Higher Education 28, no. 1. Quality In Higher Education (2022): 11-28. doi:10.1080/13538322.2021.1951445.

Sarrico, Cláudia, Maria João e Ma Rosa, and I.P. Coelho. “The Performance Of Portuguese Secondary Schools: An Exploratory Study”. Quality Assurance In Education 18. Quality Assurance In Education (2010): 286-303.