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. “Measuring The Quality Of Health Services Using Servqual: Evidence From Portugal”. In Handbook Of Research On Modernization And Accountability In Public Sector Management, 300-318. IGI Global. Handbook Of Research On Modernization And Accountability In Public Sector Management, 2018. doi:10.4018/978-1-5225-3731-1.ch014.
. “Governance Structures And Performance Management Systems In Higher Education”. In 21St Cher Conference. 21St Cher Conference. Pavia (Italy), September 11-13, 2008.
. “Public Sector Reform And The State Of Performance Management In Portugal: Is There A Gap Between Performance Measurement And Its Use?”. International Journal Of Public Sector Management 33, no. 7. International Journal Of Public Sector Management (2020): 613-627.
. “The Dynamics And The Competitiveness Of The Metal Furniture Sector In The Distrito Of Aveiro”. In 44Th European Congress Of The European Regional Science Association (Ersa). 44Th European Congress Of The European Regional Science Association (Ersa). Porto (Portugal), Faculdade de Economia (Universidade do Porto), August 25-29, 2004.
. “Impacto Dos Estágios Curriculares Na Empregabilidade Dos Licenciados: A Visão Dos Stakeholders Internos”. In Seminar “The Impact Of Internships On The Employability Of Graduates”. Seminar “The Impact Of Internships On The Employability Of Graduates”, 2014.
. “Changes In The Roles, Influences And Accountabilities Of Key Actors In Higher Education Institutions: A Comparative Study Between Portuguese And British Universities”. In 24Th Cher Conference. 24Th Cher Conference. Reykjavik (Islândia), 23-25 de junho, 2011.
. “How Do Governance Structures Influence The Way Performance Is Measured And Managed In Higher Education Institutions? A Comparative Study Between Portuguese And British Universities”. In European Science Foundation-Liu Conference. European Science Foundation-Liu Conference. Vadstena (Sweden), September 15-19, 2007.
. “Performance Management In The Portuguese Higher Education System: Main Patterns And Trends”. In Cher 29Th Annual Conference. Cher 29Th Annual Conference, 2016.
. “Evaluating The Third Academic Mission: Merely 'Impressionistic'?”. In Regional Studies Association European Conference 2013. Regional Studies Association European Conference 2013. Tampere (Finlândia), 5-8 de maio, 2013.
. “The Impact Of Performance Management Systems On The Governance Of Universities: The Case Of An English University”. In 22Nd Cher Conference. 22Nd Cher Conference. Porto (Portugal), September 10-12, 2009.
. “Performance Indicators For Research And Cultural Creation Activities In Polytechnic Higher Education Institutions: A Consensus Building Approach”. Research@Ua 11. Research@Ua (2021).
. “Águeda: Um Distrito Industrial Marshalliano?”. In 11º Encontro Da Associação Portuguesa Para O Desenvolvimento Regional (Apdr). 11º Encontro Da Associação Portuguesa Para O Desenvolvimento Regional (Apdr). Faro (Portugal), Faculdade de Economia (Universidade do Algarve), September 16-18, 2005.
. “Performance Indicators For Applied Research? Developing An Instrument For Positioning Polytechnic Higher Education Institutions”. In 37Th Eair Annual Forum Krems 2015 “From Here To There: Positioning Higher Education Institutions”. 37Th Eair Annual Forum Krems 2015 “From Here To There: Positioning Higher Education Institutions”, 2015.
. “Managing Performance In Higher Education Institutions: A Comparative Study Between Entrepreneurial Universities”. In Eair 33Rd Forum. Eair 33Rd Forum. Varsóvia (Polónia), 28-31 de agosto, 2011.
. “The Influence Of Performance Management Systems On Key Actors In Universities, The Case Of An English University”. Public Management Review 12. Public Management Review (2010): 233-254.
. “The Effects Of Npm On The Measurement, Reporting And Management Of Performance In Higher Education: A Comparative Study Between Portuguese And British Universities”. In Workshop Organizado Pelo European Consortium For Political Research (Ecpr). Workshop Organizado Pelo European Consortium For Political Research (Ecpr). Rennes (France), April 11-16, 2008.
. “Measuring The Quality Of Health Services According To Gender, Age And Intermediate Management Units Using Servqual: Evidence From Portugal”. In 21St Annual Irspm Conference. 21St Annual Irspm Conference. Budapeste (Hungria), 5-7 de setembro, 2017.
. “Performance Management Systems In Higher Education: A Comparative Study Between The Uk And Portugal”. In Pma Symposium 2013. Pma Symposium 2013. Loch Lomond (Escócia), 25-27 de junho, 2013.
. The Changing Dynamics Of Higher Education Middle Management. Higher Education Dynamics. Vol. 28. Higher Education Dynamics. Dordrecht: Springer, 2010.
. “Introduction”. In The Changing Dynamics Of Higher Education Middle Management, 1–14. The Changing Dynamics Of Higher Education Middle Management. Dordrecht: Springer, 2010. doi:10.1007/978-90-481-9163-5_1.
. “Entre O Conflito E O Equilíbrio: Ferramentas Para Examinar A Relação Trabalho-Família”. Psicologia Argumento 35, no. 88. Psicologia Argumento (2017): 45-62.
. “Envolvimentos No Trabalho E Na Família: Estudo De Caso Com Mães Trabalhadoras Na Função Pública”. Pensando Famílias 24, no. 2. Pensando Famílias (2021): 147-160. http://pepsic.bvsalud.org/pdf/penf/v24n2/v24n2a12.pdf.
. “Toward An Informed-Patient Approach To E-Health Services”. International Journal Of User-Driven Healthcare. International Journal Of User-Driven Healthcare (2015). doi:doi:10.4018/IJUDH.2015010105.
. “Toward An Informed-Patient Approach To E-Health Services”. In Public Health And Welfare. Public Health And Welfare. IGI Global, 2017. doi:10.4018/978-1-5225-1674-3.ch059.
. “Profiles Of Parental Burnout Around The Globe: Similarities And Differences Across 36 Countries”. Cross Cultural Research 57, no. 5. Cross Cultural Research (2023). doi:10.1177/10693971231174551.
