PT
ENPublications
] . “Measuring The Quality Of Health Services Using Servqual: Evidence From Portugal”. In Handbook Of Research On Modernization And Accountability In Public Sector Management, 300-318. IGI Global. Handbook Of Research On Modernization And Accountability In Public Sector Management, 2018. doi:10.4018/978-1-5225-3731-1.ch014.
. “A Abrangência Das Atividades De Investigação E De Criação Cultural Das Instituições De Ensino Superior Politécnico: Definição De Dimensões De Análise E Seleção De Indicadores”. In Indicadores De Desempenho Para As Instituições De Ensino Superior Politécnico: Investigação Aplicada, Criação Cultural E O Impacto Regional, 157-171. Indicadores De Desempenho Para As Instituições De Ensino Superior Politécnico: Investigação Aplicada, Criação Cultural E O Impacto Regional. Lisboa: Edições Sílabo, Lda., 2017.
. “Measuring The Quality Of Health Services According To Gender, Age And Intermediate Management Units Using Servqual: Evidence From Portugal”. In 21St Annual Irspm Conference. 21St Annual Irspm Conference. Budapeste (Hungria), 5-7 de setembro, 2017.
. “A Abrangência Das Atividades De Investigação E Criação Cultural Das Iesp E O Seu Impacto Societal: Dimensões De Análise E Seleção De Indicadores”. In Seminário “Indicadores De Desempenho Para As Instituições De Ensino Superior Politécnico Investigação Aplicada, Criação Cultural E Impacto Societal". Seminário “Indicadores De Desempenho Para As Instituições De Ensino Superior Politécnico Investigação Aplicada, Criação Cultural E Impacto Societal", 2016.
. “Evaluación Del Desempeño Organizativo De Las Instituciones De Educacion Superior: Indicadores Para La Investigación Aplicada, Creación Cultural Y Su Impacto Territorial”. In Xiii Foro Internacional Sobre La Evaluación De La Calidad De La Investigación Y De La Educación Superior (Fecies). Xiii Foro Internacional Sobre La Evaluación De La Calidad De La Investigación Y De La Educación Superior (Fecies), 2016.
. “Performance Management In The Portuguese Higher Education System: Main Patterns And Trends”. In Cher 29Th Annual Conference. Cher 29Th Annual Conference, 2016.
. “Performance Indicators For Applied Research? Developing An Instrument For Positioning Polytechnic Higher Education Institutions”. In 37Th Eair Annual Forum Krems 2015 “From Here To There: Positioning Higher Education Institutions”. 37Th Eair Annual Forum Krems 2015 “From Here To There: Positioning Higher Education Institutions”, 2015.
“Performance Management Systems And Their Influence On The Governance Structures Of Portuguese Universities: A Case Study”. In Incentives And Performance, 81-97. Incentives And Performance. Cham: Springer International Publishing Switzerland, 2015. doi:10.1007/978-3-319-09785-5\_25.
. “Performance Management Systems And Their Influence On The Governance Structures Of Portuguese Universities: A Case Study”. Incentives And Performance: Governance Of Research Organizations. Incentives And Performance: Governance Of Research Organizations (2015): 413-430.
. “Impacto Dos Estágios Curriculares Na Empregabilidade Dos Licenciados: A Visão Dos Stakeholders Internos”. In Seminar “The Impact Of Internships On The Employability Of Graduates”. Seminar “The Impact Of Internships On The Employability Of Graduates”, 2014.
. “Performance Management Systems In Universities: Do Governance Structures Matter?”. In Pma 2014 Conference. Pma 2014 Conference, 2014.
. “Evaluating The Third Academic Mission: Merely ‘Impressionistic’?”. In 54Th Ersa Congress. 54Th Ersa Congress. 26-29 August, Saint Petersburg, Russia, 2014.
. “Evaluating The Third Academic Mission: Merely 'Impressionistic'?”. In Regional Studies Association European Conference 2013. Regional Studies Association European Conference 2013. Tampere (Finlândia), 5-8 de maio, 2013.
. “Performance Management Systems In Higher Education: A Comparative Study Between The Uk And Portugal”. In Pma Symposium 2013. Pma Symposium 2013. Loch Lomond (Escócia), 25-27 de junho, 2013.
. “Do Governance Structures Matter? Understanding The Influences On Performance Management Systems In Universities”. In 25Th Cher Conference. 25Th Cher Conference. Belgrado (Sérvia), 10-12 de setembro, 2012.
. “Governance Structures And Performance Management Systems In Universities: A Comparative Study Between The Uk And Portugal”. Dcspt. Dcspt. University of Aveiro, 2012.
. “Public Sector Reform: The State Of Performance Management In Portugal”. In 16Th Irspm Conference. 16Th Irspm Conference. Roma (Itália), 11-13 de abril, 2012.
. “Factors Influencing Performance Management Systems In Universities: A Comparative Study Between The Uk And Portugal”. In Pma 2012 Conference. Pma 2012 Conference. Cambridge (Reino Unido), 11-13 de julho, 2012.
. “The Use Of Performance Information In British And Portuguese Higher Education Institutions: The Case Of Two Entrepreneurial Universities”. In 15Th Irspm Conference. 15Th Irspm Conference. Dublin (Irlanda), 11-13 de abril, 2011.
. “Changes In The Roles, Influences And Accountabilities Of Key Actors In Higher Education Institutions: A Comparative Study Between Portuguese And British Universities”. In 24Th Cher Conference. 24Th Cher Conference. Reykjavik (Islândia), 23-25 de junho, 2011.
. “Managing Performance In Higher Education Institutions: A Comparative Study Between Entrepreneurial Universities”. In Eair 33Rd Forum. Eair 33Rd Forum. Varsóvia (Polónia), 28-31 de agosto, 2011.
“The Influence Of Performance Management Systems On Key Actors In Universities, The Case Of An English University”. Public Management Review 12, no. 2. Public Management Review (2010): 233-254.
. “The Influence Of Performance Management Systems On Key Actors In Universities, The Case Of An English University”. Public Management Review 12. Public Management Review (2010): 233-254.
. “Understanding The Effect Of Performance Management Systems On The Governance Of Universities: The Case Of A Portuguese University”. In 14Th Irspm Conference. 14Th Irspm Conference. Bern (Switzerland): 7-9 April, 2010.
. “How Have Performance Management Systems Affected Governance Structures In Portugal: A Case Study”. In 23Rd Cher Conference. 23Rd Cher Conference. Oslo (Noruega), 10-12 de julho, 2010.
