%0 Book Section %B Managing reform in universities: The dynamics of culture, identity and organisational change %D 2012 %T Let the devil choose: Frustration or anxiety in the wake of performance measurement in universities %A Cláudia Sarrico %A Ana Sofia Melo %E B. Stensaker %E Jussi Välimaa %E Cláudia Sarrico %B Managing reform in universities: The dynamics of culture, identity and organisational change %I Palgrave %C Houndmills %P 81-97 %G eng %U http://doi.org/10.1057/9781137284297 %R 10.1057/9781137284297