%0 Conference Proceedings %B 38th EOQ Annual Congress, Lisbon, Portugal – Proceedings, Vols. 1-4: Quality: A New Culture for a New Europe %D 1994 %T Quality and higher-education – A Portuguese perspective %A José António Sarsfield Cabral %A H Alvelos %B 38th EOQ Annual Congress, Lisbon, Portugal – Proceedings, Vols. 1-4: Quality: A New Culture for a New Europe %G eng