TY - CONF T1 - Understanding the effect of performance management systems on the governance of universities: The case of a Portuguese university T2 - 14th IRSPM Conference Y1 - 2010 A1 - Ana Sofia Melo A1 - Cláudia Sarrico A1 - Z. Radnor JF - 14th IRSPM Conference CY - Bern (Switzerland): 7-9 April ER -