@book {3179,
	title = {The International Encyclopedia of Higher Education Systems and Institutions},
	year = {2020},
	publisher = {Springer},
	organization = {Springer},
	address = {Dordrecht},
	doi = {http://dx.doi.org/10.1007/978-94-017-9553-1},
	editor = {P. Teixeira and J. C. Shin and Alberto Amaral and Bernasconi, A. and A. M. Magalh{\~a}es and B.M. Kehm and B. Stensaker and Choi, E. and Balbachevsky, E. and Hunter, F. and Goastellec, G. and Mohamedbhai, G. and de Wit, H. and V{\"a}limaa, J. and Rumbley, L. and Unangst, L. and Klemencic, M. and Langa, P. and Yang, R. and Nokkala, T.}
}
@article {Rosa2016,
	title = {Why is quality in higher education not achieved? The view of academics},
	journal = {Assessment and Evaluation in Higher Education},
	volume = {41},
	number = {6},
	year = {2016},
	pages = {950-965},
	author = {S{\'o}nia Cardoso and Maria Jo{\~a}o e Ma Rosa and B. Stensaker}
}
@article {RID:1221171218910-1223,
	title = {European universities as complete organizations? Understanding identity, hierarchy and rationality in public organizations},
	journal = {Public Management Review},
	volume = {17},
	number = {10},
	year = {2015},
	pages = {1444-1474},
	author = {M. Seeber and B. Lepori and M. Montauti and J. Enders and H. de Boer and E. Weyer and Ivar Bleiklie and K. Hope and S. Michelsen and Gigliola Nyhagen Mathisen and N. Frolich and L. Scordato and B. Stensaker and E. Waagene and Z. Dragsic and P. Kretek and G. Kr{\"u}cken and A. M. Magalh{\~a}es and F. Ribeiro and Sofia Sousa and L.G. Veiga and Rui Santiago and G. Marini and E. Reale}
}
@article { cardoso2015,
	title = {Why is quality in higher education not achieved? The view of academics},
	journal = {Assessment and Evaluation in Higher Education},
	year = {2015},
	author = {S{\'o}nia Cardoso and Maria Jo{\~a}o e Ma Rosa and B. Stensaker}
}
@article {Rosa2014,
	title = {Next generations, catwalks, random walks and arms races: Conceptualising the development of quality assurance schemes},
	journal = {European Journal of Education},
	volume = {49},
	number = {3},
	year = {2014},
	pages = {421-434},
	author = {D.F. Westerheijden and B. Stensaker and Maria Jo{\~a}o e Ma Rosa and Corbett, A.}
}
@inbook {1,
	title = {Change, leverage, suasion and intent: An historical excursion across three decades of change in higher education in Western Europe},
	booktitle = {Managing reform in universities. The dynamics of culture, identity and organisational change},
	year = {2013},
	pages = {19-40},
	publisher = {Palgrave Macmillan},
	organization = {Palgrave Macmillan},
	address = {London},
	issn = {978-1-137-28429-7},
	doi = {10.1057/9781137284297.0006},
	url = {https://doi.org/10.1057\%2F9781137284297.0006}
}
@booklet {3740,
	title = {QUEST for quality for students - Survey on students{\textquoteright} perspectives},
	year = {2013},
	author = {Jungblut, J. and Vukasovic, M.}
}
@inbook {Ana_Isabel_Melo11132386,
	title = {Let the devil choose: Frustration or anxiety in the wake of performance measurement in universities},
	booktitle = {Managing reform in universities: The dynamics of culture, identity and organisational change},
	year = {2012},
	pages = {81-97},
	publisher = {Palgrave},
	organization = {Palgrave},
	address = {Houndmills},
	doi = {10.1057/9781137284297},
	url = {http://doi.org/10.1057/9781137284297}
}
@inbook {Santiago_2012,
	title = {Personal characteristics, career trajectories and sense of identity among male and female academics in Norway and Portugal},
	booktitle = {Effects of higher education reforms},
	year = {2012},
	pages = {279{\textendash}303},
	publisher = {Sense Publishers},
	organization = {Sense Publishers},
	address = {Rotterdam},
	doi = {10.1007/978-94-6209-016-3_15},
	url = {https://doi.org/10.1007\%2F978-94-6209-016-3_15},
	author = {Rui Santiago and Teresa Carvalho and A. Vab{\o}},
	editor = {N.  Vukasovi{\'c} and Peter Maassen and M. Nerland and B. Stensaker}
}
@inbook {Cardoso_2012,
	title = {Students{\textquoteright} perceptions of quality assessment: Is there an option besides treating them as consumers?},
	booktitle = {Managing Reform in Universities},
	year = {2012},
	pages = {135{\textendash}155},
	publisher = {Palgrave Macmillan},
	organization = {Palgrave Macmillan},
	address = {London},
	doi = {10.1057/9781137284297_8},
	url = {https://doi.org/10.1057\%2F9781137284297_8},
	author = {S{\'o}nia Cardoso and B. Stensaker and Jussi V{\"a}limaa and Cl{\'a}udia Sarrico}
}
@inbook {3172,
	title = {Is there a bridge between quality and quality assurance?},
	booktitle = {Managing reform in universities. The dynamics of culture, identity and organisational change},
	year = {2012},
	pages = {114{\textendash}134},
	publisher = {Palgrave Macmillan},
	organization = {Palgrave Macmillan},
	address = {Chippenham and Eastbourne},
	author = {Maria Jo{\~a}o e Ma Rosa and Alberto Amaral},
	editor = {B. Stensaker and Jussi V{\"a}limaa and Cl{\'a}udia Sarrico}
}
@inbook {Rosa2011,
	title = {Trans-national accountability initiatives: The case of the EUA audits},
	booktitle = {Accountability in higher education: Global perspectives on trust and power},
	year = {2011},
	pages = {203-220},
	publisher = {Routledge},
	organization = {Routledge},
	address = {New York},
	author = {Alberto Amaral and Maria Jo{\~a}o e Ma Rosa},
	editor = {B. Stensaker and L. Harvey}
}
@inbook {3163,
	title = {Does the EUA institutional evaluation programme contribute to quality improvement?},
	booktitle = {Accountability in higher education. Global perspectives on trust and power},
	year = {2010},
	pages = {203{\textendash}220},
	publisher = {Routledge},
	organization = {Routledge},
	address = {New York},
	author = {Alberto Amaral and Maria Jo{\~a}o e Ma Rosa},
	editor = {B. Stensaker and L. Harvey}
}
@inbook {3138,
	title = {A self-assessment of higher education institutions from the perspective of the EFQM Excellence Model},
	booktitle = {Quality assurance in higher education. Trends in regulation, translation and transformation},
	year = {2007},
	pages = {181-208},
	publisher = {Springer},
	organization = {Springer},
	address = {Dordrecht},
	author = {Maria Jo{\~a}o e Ma Rosa and Alberto Amaral},
	editor = {D.F. Westerheijden and B. Stensaker and Maria Jo{\~a}o e Ma Rosa}
}
