@inbook {Ana_Isabel_Melo11132386,
	title = {Let the devil choose: Frustration or anxiety in the wake of performance measurement in universities},
	booktitle = {Managing reform in universities: The dynamics of culture, identity and organisational change},
	year = {2012},
	pages = {81-97},
	publisher = {Palgrave},
	organization = {Palgrave},
	address = {Houndmills},
	doi = {10.1057/9781137284297},
	url = {http://doi.org/10.1057/9781137284297}
}
@conference {2850,
	title = {Local government, innovation and economic recovery: Lessons from a small industrial Portuguese city},
	booktitle = {Triple Helix IX International Conference - {\textquotedblleft}Silicon Valley: Global Model or Unique Anomaly?{\textquotedblright}},
	year = {2011},
	address = {Stanford (EUA), 11-14 de julho},
	author = {Carlos Rodrigues and Ana Sofia Melo}
}
