@article {Rosa2016,
	title = {Why is quality in higher education not achieved? The view of academics},
	journal = {Assessment and Evaluation in Higher Education},
	volume = {41},
	number = {6},
	year = {2016},
	pages = {950-965},
	author = {S{\'o}nia Cardoso and Maria Jo{\~a}o e Ma Rosa and B. Stensaker}
}
@article { cardoso2015,
	title = {Why is quality in higher education not achieved? The view of academics},
	journal = {Assessment and Evaluation in Higher Education},
	year = {2015},
	author = {S{\'o}nia Cardoso and Maria Jo{\~a}o e Ma Rosa and B. Stensaker}
}
