@article {4218,
	title = {SMART-QUAL: A Dashboard for Quality Measurement in Higher Education Institutions},
	journal = {International Journal of Quality \& Reliability Management},
	volume = {40},
	year = {2022},
	pages = {1518-1539},
	author = {E. Adoth and A. Akhmedova and H. Alvelos and S. Barbosa-Pereira and J. Berbegal-Mirabent and S. Cardoso and P. Domingues and F. Franceschini and D. Gil-Dom{\'e}nech and R. Machado and D. A. Maisano and F. Marimon and M. Mas-Machuca and L. Mastrogiacomo and A. I. Melo and V. Migu{\'e}is and M. J. Rosa and P. Sampaio and D. Torrents and A. R. Xambre}
}
@inbook {3982,
	title = {Burnout parental: do conceito {\`a} avalia{\c c}{\~a}o},
	booktitle = {Reflex{\~o}es em torno da COVID-19: Fam{\'\i}lias, crian{\c c}as e jovens em risco (pp. 31-43). Viseu: Escola Superior de Educa{\c c}{\~a}o do Instituto Polit{\'e}cnico de Vise},
	year = {2021},
	pages = {31-43},
	publisher = {Escola Superior de Educa{\c c}{\~a}o do Instituto Polit{\'e}cnico de Viseu},
	organization = {Escola Superior de Educa{\c c}{\~a}o do Instituto Polit{\'e}cnico de Viseu},
	address = {Viseu},
	url = {https://doi.org/10.34633/978-989-53495-0-0},
	author = {J. Aguiar and Marisa Matias},
	editor = {C. Magalh{\~a}es and M. J. Amante and P. Xavier and S. Fonseca}
}
